When can I place my membership on hold or cancel it?
Holds and cancellations can be requested anytime through the form. Holds begin whenever you'd like and can run for a minimum of 30 days up to a maximum of 4 months, with up to 2 hold periods allowed per 12-month period. Cancellations require 14 days notice — if submitted with less than 14 days notice, one additional billing cycle will be charged.
