Submit the official hold or cancellation request form on our website — the form submission serves as your official notice, so there's no need to email separately. Holds can start on any day of your billing cycle. Our system auto-prorates your membership upon release of your hold, crediting forward any unused days already paid for before your hold started. There are no refunds on dues once payment has been processed. Cancellations require 14 days notice before taking effect; if submitted with less than 14 days notice, one additional billing cycle will be charged.